Tuesday, January 13, 2015

Westlaw Student Study Aids Troubleshooting

Several current students at South Texas College of Law have received the following error message when trying to access Student Study Aids in Westlaw:

Apparently that portion of Westlaw works best using the Microsoft Explorer browser.  If you have your heart set on using either Chrome or Firefox, certain updates will have to be made to the browser on the computer you are using.  In that case you will have to call Westlaw technical support, and someone will walk you through the steps of adjusting the settings on your browser so that you will not get an error message.

The Westlaw 24-hour customer support number (where technical support can be contacted) is: 1.800.937.8529